SurveySparrow alternative for teams that want voice and video answers
Asked is a SurveySparrow alternative for teams that want to hear why people gave a score, not only collect it. People answer open questions by typing, speaking or recording a short video, and AI turns every answer into transcripts, themes and quotes. Plans are priced per workspace with seats included, from $49 a month or $24 billed yearly, so adding a colleague never adds a license fee.
Which teams should switch from SurveySparrow
SurveySparrow is a polished conversational survey builder. It is strong on chat-style forms, NPS and CSAT programs, workflows and integrations with tools like Slack, HubSpot and Zendesk, and it offers many plans by response volume.
Switch to Asked when the open comments are where the value sits and nobody has time to read them, or when you want customers and staff to talk instead of type. If you need a deep catalog of integrations or a full ticketing workflow around every survey, SurveySparrow may fit better.
Where SurveySparrow is the better fit
SurveySparrow lists five tiers on its public pricing page (checked October 2026). Free covers 75 responses per quarter for one user. Basic allows 2,500 responses and 100 active classic surveys for one user. Starter allows 15,000 responses for one user. Business, marked most popular, allows 36,000 responses and 3 users, and adds custom branding, advanced question types, workflows and webhooks. Enterprise is custom and adds HIPAA availability, CSS customization and a dedicated success manager.
The page shows additional users at $49 per user per month, and a billing toggle with savings of up to 40% on annual billing. Plan prices themselves appear to depend on the billing period and region, so confirm them on surveysparrow.com. The point for a growing team is the seat math: three users are included at Business, and every extra person is another $49 a month.
What you get with Asked that a form-first tool does not lead with
- Voice and video answers as a native answer type. Every open question accepts text, a voice note or a video, recorded in the browser with no app.
- Transcripts for every voice and video answer, so you can search and quote what people said.
- Themes with sentiment across all answers, each theme linked to the quotes behind it, on every plan.
- A one-page AI summary per survey that a manager reads in two minutes.
- An optional AI follow-up that asks one extra question based on what the person just said.
- Seats included per workspace: 1 on Starter, 5 on Growth, 15 on Business and 50 on Enterprise. Respondents never count as seats.
- A survey drafted from one line describing your goal, which you then edit.
SurveySparrow and Asked compared
| Capability | Asked | SurveySparrow |
|---|---|---|
| Main job | Feedback surveys where open answers matter | Conversational surveys, NPS and CSAT programs, many integrations |
| Rating, NPS and multiple choice questions | Yes | Yes |
| Voice and video answers | Native in every open question | Not listed on the pricing page, check their current plans |
| Automatic transcripts | Yes, every plan | Check their current plans |
| AI themes, sentiment and quotes | Yes, every plan | Check their current plans |
| Seats | Included, 5 on Growth | 1 user on Basic and Starter, 3 on Business, extra users $49 a month each |
| Entry price | $49 a month or $24 billed yearly | Free tier, paid plans vary by billing period |
| Way to try | One-time demo on the homepage | Free plan with 75 responses per quarter |
Prices and features change, so check each vendor's current plans before you switch.
Who picks Asked as a SurveySparrow competitor
- CX leads running CSAT or NPS who need the reasons behind scores. See NPS software.
- Product managers who want trial users to explain themselves, using a customer feedback tool that records voice and video.
- HR teams replacing an exit form with a short voice survey, with our exit survey software.
- Agencies that run client research and need quotes they can drop into a deck.
- Teams that outgrew the 3 users on a mid-tier plan and do not want to pay per extra seat. Compare more options on survey tools.
Export your SurveySparrow data first
Download responses from SurveySparrow to CSV or Excel before you change anything, so your history and score trend stay with you as a baseline.
Type the goal of the survey you are replacing
Write one line, for example "find out why customers cancel after month two". The Asked builder drafts the questions with answer types chosen for you, and you edit the wording.
Turn on voice and video where detail matters
Allow voice and video on the open questions where you want the full story, and keep rating and choice questions word for word if you benchmark them over time.
Share it and read the first themes
Send the link or QR code, or use an inline embed, popup or side tab. Your theme report fills in as soon as answers arrive.
Asked pricing next to SurveySparrow
Starter is $49 a month or $24 billed yearly, with 5 active surveys and 500 responses a month. Growth is $129 a month or $64 billed yearly, with 25 surveys, 2,500 responses, 5 seats and custom branding. Business is $299 a month or $149 billed yearly, with 100 surveys, 10,000 responses, 15 seats, a custom survey domain, webhooks and an audit log. Every plan includes transcripts and AI analysis. Full limits are on survey software pricing.
FAQ
It depends on the job. For feedback surveys where open answers matter, Asked is a strong pick because people answer by text, voice or video and AI groups every answer into themes with quotes, from $49 a month per workspace. For long integration chains and ticket workflows, SurveySparrow can fit better.
SurveySparrow lists Free, Basic, Starter, Business and custom Enterprise plans with response caps from 75 per quarter to 36,000, and additional users at $49 per user per month. Exact plan prices depend on billing period, so check surveysparrow.com for current figures.
SurveySparrow's main competitors are SurveyMonkey, Typeform, QuestionPro, Alchemer and Jotform. For surveys with voice and video answers and AI analysis, Asked competes on the feedback side of that market.
SurveySparrow is a capable tool with a free tier. For a small team that needs several people to read results, compare the cost of extra users with a flat per-workspace plan where seats are included before you buy.
Asked does not import SurveySparrow projects or old responses. Export your data from SurveySparrow to CSV or Excel as your baseline, then rebuild the survey in Asked from a one-line goal and keep score question wording identical so new results compare with old ones.
Turn your next survey into answers you can use
Type the goal of your survey and see the draft Asked writes for you in seconds.