Survey use cases for every team that needs real answers
Asked is one survey product for many jobs. People answer by typing, speaking or recording a short video, and AI turns the answers into transcripts, themes and quotes. Pick the use case closest to yours to see how teams set it up.
Start with the basics
New to Asked? Read how online surveys work for the full path from goal to results, then browse the survey platforms overview to see every feature in one place.
Customer feedback and satisfaction
Hear customers in their own words after a purchase, a support case or a renewal. Our customer feedback tool collects open answers by text, voice or video and groups them into themes you can act on.
Measure satisfaction after each interaction with customer satisfaction survey software that pairs every CSAT score with the reason behind it.
Track loyalty with NPS software that asks the 0 to 10 question and shows what drives promoters and detractors.
Video, voice and text answers
Use video surveys when facial expression and tone matter, for example in concept tests or user research.
Collect video feedback on a product, a design or a prototype, and read it as transcripts and themes instead of watching every clip.
Ask for voice feedback when people are on the move or prefer talking to typing. Voice notes work in the browser with no app.
Employees and people development
Run engagement, pulse, onboarding and exit surveys with our employee engagement survey software. Employees answer without an account, and the survey creator decides whether to ask for names.
Gather structured feedback from peers, reports and managers with 360 survey tools that turn spoken comments into a summary per person.
Research, marketing and customer stories
Run discovery, concept tests and pricing research with one of the market research platforms built for open answers. Asked gives you interview depth at survey scale.
Collect customer stories with video testimonial software that asks for consent before anything is published on an answer wall.
Building surveys and putting them in front of people
Turn a written goal into a draft with our survey maker, then edit questions, formats and branding.
See how Asked fits next to other survey tools your team may already use.
Build forms for intake, applications or event feedback with an online questionnaire tool that works on any phone.
Reach visitors on your site with website survey tools: inline embeds, popups, side tabs and surveys on chosen pages.
Analysis across all use cases
Whatever the use case, the analysis works the same. Our survey analysis software transcribes voice and video, assigns sentiment per answer, groups answers into themes and links each quote to its timestamp. Every survey gets a one-page summary.
Coming from another tool
Compare Asked with the tools you know. Read our SurveyMonkey alternative page if you rely on open answers and want pricing per workspace. See the Typeform alternative page if you want forms and video answers in one product. Check the VideoAsk alternative page if you need video answers next to ratings and NPS.
One plan covers every use case
Every plan includes all question types and all three answer formats. Use one workspace for customer, employee and research surveys. Starter is $49 a month or $24 billed yearly, Growth is $129 a month or $64 billed yearly, and Business is $299 a month or $149 billed yearly. Compare limits on survey software pricing.
FAQ
Yes. A workspace holds as many active surveys as your plan allows, for customers, employees or research.
It depends on how many responses and transcription minutes you need each month. Starter suits a solo founder or consultant, Growth a product or CX team, Business a company with several teams.
No. Every survey works in the browser on a phone, tablet or computer, including voice and video answers.
Yes. Use the one-time demo on the homepage: type your goal and get a survey draft in seconds.
Pick a use case and start asking
Describe what you want to find out. Asked drafts the survey, you share it, and the answers start turning into themes.