Video surveys that respondents finish and teams actually watch
A short video answer carries what a text box drops: hesitation, enthusiasm, the example someone reaches for. Asked makes video surveys easy to answer and easy to use. Respondents record in the browser, and you get a transcript, themes and quotes instead of a folder of clips.
What a video survey looks like in Asked
A video survey is a normal Asked survey where open questions accept recorded answers. You decide where video makes sense. A typical setup asks two or three open questions with video allowed, a rating or NPS question for a quick score, and an optional file upload.
Video never replaces the other formats unless you want it to. Respondents can still type or send a voice note on any question where you allow it, which keeps completion high among people who do not want to be on camera.
The respondent experience, step by step
- They open the link from email, a QR code or your website
- One question appears per screen, with Text, Voice and Video buttons
- They tap Video and allow the camera in the browser
- A short countdown starts the recording, and a timer shows the time left
- They watch the take, record again if they want, then submit
Recording works on current phone and laptop browsers. Nobody downloads an app, creates an account or finds a meeting slot.
Answer length that fits the question
Short answers are easier to give and easier to review. Each plan sets the maximum length of a video answer: 2 minutes on Starter, 3 minutes on Growth and 5 minutes on Business and Enterprise. Most good answers fit well inside that.
What you get after people record
Every clip is transcribed and analyzed the moment it arrives. You scan transcripts, open themes and read quotes, then press play only when you want to see a moment for yourself.
- A transcript synced to the video
- Themes across all answers to the survey
- Sentiment per answer
- Quotes with timestamps that link to the exact second
The full breakdown is on the survey analysis software page.
Privacy that respondents can see
Recording on camera is personal, so Asked keeps control with the respondent and with you. People see their take before sending it. Answers stay private to your workspace by default. If you want to publish any answer, the respondent must tick a consent checkbox first. You set a retention period per survey and can delete any answer on request. Read more on our survey data security page.
Where video surveys earn their place
- Product discovery, when you want users to show the workaround they use
- Churn and cancellation, to hear why someone left in their own words
- Onboarding check-ins with new customers or new hires
- Event feedback collected by QR code at the venue
- Customer stories that become video testimonial software material with consent
If you mainly want quick reactions to a page or feature, our video feedback page covers shorter formats.
Writing questions people like to answer on camera
Good video questions are specific and easy to start. Ask people to describe a recent moment, show a screen or walk through a decision. Avoid questions that need a long warm-up, and keep a typed option on the same question for anyone who prefers it.
Video surveys on every plan
Video answers are included on all four plans. Plans differ in transcription minutes, responses per month and maximum video length. Compare them on survey software pricing. Yearly billing saves 50 percent.
Questions about video surveys
No. You choose the allowed formats per question. Most teams allow text, voice and video together so each person picks what feels comfortable.
Yes. Video records in current mobile browsers using the front camera. Respondents do not install an app.
Only people in your workspace with access to the survey. Videos become public only on an answer wall, and only when the respondent ticked the consent checkbox.
You set a retention period per survey. The Starter plan keeps answers for 12 months by default, and higher plans let you choose your own period.
Record your first answers this week
Write a goal, allow video on the questions that need it and share the link. Want to see the full flow first? Read how online surveys work.