SurveySparrow pricing plans, limits and what teams really pay
SurveySparrow sells five plans: Free, Basic, Starter, Business and a custom Enterprise tier. They differ mostly by response cap and user count, and every extra user costs $49 a month on top. A team where several people read results will pay more than the headline plan price suggests, so count readers as well as responses before you pick a tier.
SurveySparrow plans and limits at a glance
The limits below were read from SurveySparrow's public pricing page in October 2026. Plan prices there depend on billing period and region, so confirm the dollar figure for your account on surveysparrow.com.
| Plan | Responses | Users included | Active classic surveys |
|---|---|---|---|
| Free | 75 per quarter | 1 | 3 |
| Basic | 2,500 | 1 | 100 |
| Starter | 15,000 | 1 | 1,000 |
| Business | 36,000 | 3 | 1,000 |
| Enterprise | Custom | Custom | Unlimited |
Annual billing is advertised with savings of up to 40% compared with quarterly billing. The Free plan limits surveys to 10 questions, and its FAQ and pricing table state the response allowance in different units, so treat it as a trial rather than a working tier.
What each SurveySparrow tier adds
- Basic adds email distribution, partial responses, display and skip logic, Slack and a handful of integrations, with email support on weekdays.
- Starter adds surveys embedded in email, survey translation, redirects after completion and HubSpot among more integrations.
- Business adds custom branding, advanced question types, workflows and webhooks, respondent location tracking and Zendesk among more integrations, with chat support.
- Enterprise adds CSS customization, automatic translation to 130+ languages, custom dashboard widgets, key driver analysis, HIPAA availability, PowerBI and a dedicated success manager.
Custom branding sits on Business, so a team that wants its logo and colors on a survey is already on the third paid tier.
How extra users change the SurveySparrow bill
Only Business includes more than one user, and it includes three. An additional user is listed at $49 per user per month. A five-person team on Business therefore pays the Business plan plus two extra seats, $98 a month more. A team of eight pays for five extra seats, $245 a month more.
Basic and Starter include one user each. If product, support and HR all need to open the report, the real cost is the plan price plus $49 for every additional person. Respondents never need a license, only the people who build and read.
What the pricing page does not list
The pricing page does not mention voice or video answers. It also does not state whether transcripts or AI theme analysis of open answers are included on each tier. If reading open comments is your main cost, ask sales for those specifics in writing, because a form tool that collects comments leaves someone to read them. At 500 open answers a month, reading, tagging and summarizing is many hours of salaried time.
How Asked prices the same job
Asked charges per workspace, with seats included. Starter is $49 a month or $24 billed yearly with 1 seat and 500 responses a month. Growth is $129 a month or $64 billed yearly with 5 seats and 2,500 responses. Business is $299 a month or $149 billed yearly with 15 seats and 10,000 responses. Every plan includes transcripts, themes with sentiment, quotes and a one-page summary, and people can answer by text, voice or video.
The trade-off is plain. SurveySparrow's Starter allows 15,000 responses for one user, a better fit for high-volume rating surveys. Asked fits when several people read the results and the open answers matter. See the side-by-side on our SurveySparrow alternative page and the wider survey software pricing comparison.
If your survey follows a new customer through setup, a tool such as customer onboarding software can sit in front of the feedback you collect and show where people stall.
How much does SurveySparrow cost?
SurveySparrow offers a Free plan and paid Basic, Starter, Business and Enterprise plans. Paid plans cap responses at 2,500, 15,000 and 36,000 on the first three, and extra users cost $49 per user per month. Dollar prices vary with billing period, so check surveysparrow.com for current figures.
Does SurveySparrow have a free plan?
Yes. The Free plan allows one user, three active classic surveys, 10 questions per survey and a small response allowance of 75 per quarter on the pricing table. It works for testing the builder, not for running a recurring feedback program.
How many users does SurveySparrow include?
Free, Basic and Starter include one user each. Business includes three users. Enterprise is custom. Additional users are listed at $49 per user per month, so teams where more than three people read results should add seats to their budget.
Is SurveySparrow cheaper than SurveyMonkey?
It depends on seats and response volume, and both vendors change prices by billing period and region. Compare the same user count and response need on each vendor's live pricing page, including the cost of extra users, instead of the entry price alone.
What is a cheaper alternative to SurveySparrow for teams?
For teams of three to fifteen who read results together, a per-workspace plan with seats included is usually cheaper than per-user billing. Asked starts at $49 a month with transcripts and AI analysis included and voice or video answers on every open question.
