Online questionnaire tool for structured questions and open answers
A questionnaire collects the same information from many people in the same way. That consistency is what makes it useful, and it is also why the answers often feel thin. Asked keeps the structure you need and adds room for people to explain, by typing, speaking or recording.
Structure first, without losing the story
Use closed questions for facts you want to count: role, plan, frequency of use, satisfaction score. Then add open questions where the reasons live. Asked handles both in one questionnaire and analyzes them together, so a score and its explanation always sit side by side.
Question types for a full questionnaire
- Open answer, with text, voice or video allowed per question
- Rating scale for satisfaction, effort or ease
- NPS from 0 to 10 for loyalty
- Multiple choice for categories and segments
- Yes or no for screening and simple checks
- File upload for documents, screenshots or proof of purchase
Respondents see one question per screen, which keeps long questionnaires readable on a phone.
A first draft from your goal
Describe the purpose of the questionnaire in one sentence, and Asked proposes five to seven questions with suitable types. Use it as is, rewrite it, or add the specific questions your process requires. Starting from a goal keeps every question tied to a decision you need to make. The survey maker page shows the builder in detail.
Questionnaires teams run with Asked
- Customer onboarding questionnaires that capture goals and setup details
- Intake questionnaires for consultants and agencies starting a project
- Employee onboarding, pulse and exit questionnaires
- Event registration and post-event questionnaires
- Research screeners followed by open discovery questions
For people topics, see employee engagement survey software. For research work, see market research platforms.
Distribution that matches your audience
Send the questionnaire by email invite, share a link in chat, print a QR code, or embed it on your site inline, as a popup or as a side tab. All responses arrive in one place regardless of channel. On Business and Enterprise, surveys can run on your own domain.
Results you can use immediately
Closed answers become counts and scores. Open answers become transcripts, themes, sentiment and quotes. A one-page summary pulls it together, and CSV and PDF export hand it to the rest of your workflow. Learn more on survey analysis software.
Respondent data under your control
Questionnaires often collect personal details, so Asked lets you set a retention period per survey and delete answers on request. Workspaces and roles limit who sees responses, and Business plans add an audit log. Read survey data security for the full list of controls.
How to design a questionnaire that gets complete answers
Good questionnaires respect the respondent's time. Group related questions, put easy ones first and save the most personal questions for later, once trust is established.
- Ask one thing per question and avoid double questions
- Use multiple choice for anything you plan to count
- Add an open question after each score to capture the reason
- Tell respondents how long it takes before they start
- End with an open question that invites anything else they want to add
One question per screen helps here, because each step feels small even when the questionnaire is long.
Plans for every volume
Starter covers 5 active questionnaires and 500 responses a month for one person. Growth, Business and Enterprise add volume, seats and controls. Yearly billing saves 50 percent. Compare on survey software pricing.
Questions about the questionnaire tool
They are built the same way. People usually call it a questionnaire when the questions are fixed and structured, and a survey when the focus is on opinions. Asked supports both styles in one builder.
Yes. Add a file upload question to collect documents, screenshots or receipts along with the answers.
Yes. Each open question has its own allowed formats, so you can require typed answers where you need exact wording.
Yes. Every plan exports to CSV and PDF. Business and Enterprise also send each answer through webhooks.
Build a questionnaire people complete
Start with your goal, keep the structure you need and leave room for the why. For the full set of survey tools in one product, start here.